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Gritting: A full pre-salt across West Cheshire will start at 6.30 pm. #cwacgrit

Published 03-Feb-2012 at 13:42

Gritting: A full pre-salt across West Cheshire will start at 6.00 pm. #cwacgrit

Published 02-Feb-2012 at 13:39

Gritting: A full pre-salt across West Cheshire will start at 6.00 pm. #cwacgrit

Published 01-Feb-2012 at 12:51

Council Tax

Your Guide to Council Tax 2011/2012

Your Council Tax

Band Value of Property
(as of 1 April 1991)		 Council tax Payable (£)
A Up to £40,000 977.03
B £40,001 -£52,000 1,139.87
C £52,001 -£68,000 1,302.71
D £68,001 -£88,000 1,465.55
E £88,001 -£120,000 1,791.23
F £120,001 -£160,000 2,116.91
G £160,001 -£320,000 2,442.58
H Over £320,000 2,931.10

Pay your council tax online »

Your Council Tax bill shows the percentage change between last year’s and this year’s charge.

The table above does not include any amount that your parish, town council requires or if you are a resident of Ellesmere Port the amount requested by the Ellesmere Port Charter Trust.

Spending 2011/2012

  Budget (£000s) Income (£000s) Spending (£000s)
Children & Young People 303,191 265,812 37,379
Adult Social Care 102,751 33,032 69,719
Community & Environment 105,262 45,161 60,101
Regeneration & Culture 34,604 10,685 23,919
Corporate and Support 59,882 24,319 35,563
Revenues & Benefits 102,849 101,801 1,048
Capital Financing 19,894 0 19,894
Contingencies 5,045 0 5,045
Change in Reserves -3,900 0 -3,900
Council Budget 729,578 480,810 248,768
Parish Precept 2,473 0 2,473
Budget Requirement 732,051 480,810 251,241

Cheshire West and Chester Council provides residents with a wide variety of services across the Borough. These include:

Educating over 44,000 children in 157 schools

Ensuring older people and those with disabilities receive the care they need

Maintaining 1,383 miles of roads and over 1,243 miles of footways

Handling over 169,000 tonnes of household waste of which 48% is recycled

Supporting the development of arts and heritage activities across the borough

Ensuring that 1,348 licensed premises operate in accordance with the law and their licence

Looking after 348 children in foster and residential care

Ensuring that all those entitled to support in paying their rent or council tax get that help

Dealing with around 4,800 planning applications and providing planning advice

Promoting and maintaining leisure, tourism and recreational amenities

Everybody Benefits

Reducing your Council Tax bill and rent costs

The Council wants you to receive all of the benefits and other help you may be entitled to. To apply for Housing or Council Tax Benefits you can fill in an online electronic form with benefit calculator built in so that you can see immediately what help you can get.

Use web link cheshirewestclaims.teamnetsol.com If you prefer you can fill in a paper form, or you can request a visit to your home, where our officers will help you to fill out any forms, and will give confidential advice on your benefit claim, and on any other help which may be available to you. You can ring us on 0300 123 7021 or email benefits@cheshirewestandchester.gov.uk

FAQs

Q. How is the Council Tax made up?

A. There are three main elements to the Council Tax bill:

Cheshire West & Chester Council Cheshire Police Cheshire Fire Authority
85% 10% 5%

Please note: If you live in a parish area that raises money through the Council Tax then the parish precept will be included in the charge also.

Q. Where does the money go?

A. Of the total amount you pay only 85% goes to Cheshire West & Chester Council, 10% goes to the Police and 5% goes to the Fire Authority.

Q. What is the overall increase?

A. The overall increase for 2011/12 is 0% (except for those in an area where the parish charge has increased)

Q. How much has each element of the charge increased?

A. Cheshire West & Chester Council’s charge has not increased. Cheshire Police has not increased. Cheshire Fire has not increased. The Parish charge has increased in some areas, this will be the only increase to the bill.

Q. I would like more information about the increases

A. Any questions about budget increases should be directed to:
Cheshire West & Chester Council – 0300 123 7022
Cheshire Police Authority - 01244 614109
Cheshire Fire Authority – 01606 868815

Q. I have sent a payment and it does not show on my bill?

A. The bill only reflects payments received up to and including Thursday 24th February 2011.

Q. I have received a bill but I am moving out of the property before 1st April 2011?

A. Please contact the Council Tax department on 0300 123 7022 to confirm the change in your circumstances.

Q. Can you explain why there is a credit amount showing on the bill?

A. Payment credits on your account for last year have been automatically transferred to the new bill and your instalments have been reduced to reflect this.

Q. I did not want my credit to be transferred, I would like it refunded?

A. If you wish for the credit balance to be refunded, please confirm this in writing. A refund will be sent to you as soon as possible. Please note that the instalments shown on your bill will no longer be correct and a new bill will be issued showing higher instalments to be paid.

Q. I am unable to pay on the 2nd of the month as I do not get paid until the end of the month?

A. We are unable to change the payment date to suit individual needs but if you would prefer to pay by direct debit then there is a choice of five payment dates: 2nd, 9th, 15th, 20th and 28th.

If you would like to pay by direct debit and have your bank details with you then please contact the Council Tax department on 0300 123 7022.

Q. I would like to pay my Council Tax by direct debit?

A. If you would like to pay by direct debit and have your bank details with you, please contact the Council Tax department on 0300 123 7022.

Q. I would like to pay my Council Tax by standing order?

A. Please contact us on 0300 123 7022 to arrange to have a standing form and a new bill sent to you. This should be completed with your bank details and sent directly to your bank. Please ensure that the bank have sufficient time to set up the standing order so that the first payment is made in accordance with your bill.

Q. What is the bar code for at the top of my bill?

A. The barcode contains your council tax account details which enable you to make payment at a post office or any retail outlet that displays the Pay-Point sign.

Q. There is a sequence of numbers below the barcode on my bill, what is this?

A. The sequence of numbers contains your council tax number and some banking details. This will allow you to make a payment at a post office or any outlet showing the Pay-Point sign even if they do not have a bar code reader as they can manually input this reference.

Q. I would like you to send me a payment card?

A. Unfortunately we do not issue payment cards any more.

It was decided to discontinue payment cards as they were too expensive to produce and we were unable to justify spending council tax payers’ money on this facility.

You can still pay your Council Tax by taking your Council Tax bill to the Post office or a Pay-Point outlet who can take your payment.

My Links

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Apply For It

Report It

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ePetitions

E-Petitions are part of the Council’s ongoing commitment to listening to and acting on the views of the public.

Submit a petition

News

Council celebrates Dignity in Care Action Day

Events at day and respite centres across the Borough

Volunteers needed for Blacon clean-up

Community tidy-up at Old Station on Wednesday, 8 February

Chester Market - Valentine's competition

Romantic meal and hotel stay for winning couple

More news items »

What's On

Upcoming events

An Introduction to Buying and Selling On E-BAY

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An Introduction to Photoshop Part 1

An introduction to the latest version of Photoshop CS5; the industry standard software for photographic... (cont)

Contemporary Jewellery Making

Jewellery making does not need to be restricted to beads! Items can be made from a variety of media to... (cont)

More events »

Committee meetings

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More committee meetings »

Event calendar

Find out what is happening in Cheshire West and Chester.

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