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Animal licences

Zoo licence

To run a zoo in England, Scotland and Wales, you need a licence from the local authority.

The licence may be subject to fees, and conditions to ensure the proper conduct of the zoo.

You can send notification of your intention to operate a zoo, apply for a licence to operate a zoo or apply to change a zoo licence on the Gov.UK website.

Notification of your intention to operate a zoo
Apply for a licence to operate a zooApply to change a zoo licence

Eligibility criteria

At least two months before making an application for a licence, the applicant must give notice in writing (including by electronic means) to the local authority of their intention to make the application. The notice must identify:

  • the zoo's location
  • the types of animals and approximate number of each group kept for exhibition on the premises and the arrangements for their accommodation, maintenance and wellbeing
  • the approximate numbers and categories of staff to be employed in the zoo
  • the approximate number of visitors and motor vehicles for which accommodation is to be provided
  • the approximate number and position of access to be provided to the premises
  • how required conservation measures will be implemented at the zoo

At least two months before making the application, the applicant must also publish notice of that intention in one local newspaper and one national newspaper and exhibit a copy of that notice. The notice must identify the location of the zoo and state that the application notice to the local authority is available to be inspected at the local authority offices.

Regulation summary

What happens next?

Once your application is received, a licensing officer will contact you to make arrangements to carry out an inspection of your premises. The officer may be accompanied by an approved vet.

What if a representation is made?

When considering an application the local authority shall take into account any representations made by or on behalf of:

  • the applicant
  • the chief officer of police (or in Scotland the chief constable) in the relevant area
  • the appropriate authority - this is either the enforcing authority or relevant authority in whose area the zoo will be situated
  • the governing body of any national institution concerned with the operation of zoos
  • where part of the zoo is not situated in the area of the local authority with power to grant the licence, a planning authority for the relevant area (other than a county planning authority) or, if the part is situated in Wales, the local planning authority for the area in which it is situated
  • any person alleging that the zoo would affect the health or safety of people living in the neighbourhood
  • anyone stating that the zoo would affect the health or safety of anyone living near it
  • any other person whose representations might show grounds on which the authority has a power or duty to refuse to grant a licence

Before granting or refusing to grant the licence, the local authority shall consider any inspectors' reports based on their inspection of the zoo, consult the applicant about any conditions they propose should be attached to the licence and make arrangements for an inspection to be carried out. At least 28 days notice of the inspection shall be provided by the local authority.

The local authority will not grant the licence if they feel that the zoo would adversely affect the health or safety of people living in near it, or seriously affect the preservation of law and order or if they are not satisfied that appropriate conservation measures would be satisfactorily implemented.

Will my application be refused?

An application may also be refused if:

  • the local authority are not satisfied that accommodation, staffing or management standards are suitable for the proper care and wellbeing of the animals or for the proper conduct of the zoo
  • the applicant, or if the applicant is an incorporated company, the company or any of the company's directors, managers, secretaries or other similar officers, or a keeper in the zoo, has been convicted of any offence involving the ill-treatment of animals

Applications to renew a licence will be considered no later than six months before the expiry of the existing licence, unless a shorter time period is allowed by the local authority.

The Secretary of State, after consulting the local authority, may direct them to attach one or more conditions to a licence.

The local authority may advise the Secretary of State that, because of the small number of animals kept in the zoo or the small number of the kinds of animal kept there, a direction should be made that a licence is not required.

When will a decision be made?

You can expect to be contacted by Animal Health Licensing within 14 days of receipt of your application. We would normally expect to let you know our decision on your application within six weeks of receipt.

Will tacit consent apply?

No. Your licence will only be issued to you when all the necessary inspections/checks have been carried out and the premises meets the required standards. The licence may also list additional site specific conditions.

What if my application fails?

Please contact us in the first instance. If the applicant is refused a licence, they may appeal to a magistrates' court or in Scotland to the sheriff within 28 days from the date on which the applicant receives written notification of the refusal.

Licence holder appeal

Please contact us in the first instance. A licence holder may appeal to a Magistrates' court or in Scotland to the sheriff against:

  • any condition attached to a licence or any variation or cancellation of a condition
  • the refusal to approve the transfer of a licence
  • a zoo closure direction
  • enforcement steps relating to any unmet condition

The appeal must be brought within 28 days from the date on which the licence holder receives written notification of the authority's decision as to the relevant matter.

Consumer complaint

Any person who wishes to appeal against a decision to close a zoo may apply to the local Magistrates' court or, in Scotland, to the sheriff. Appeals must be made within 28 days of the notice of the local authority decision.

General enquiries