Cheshire West & Chester Council logo

Contact Trading Standards

Citizens advice bureau logoConsumers

To report a matter or to seek advice please contact Citizens Advice Consumer Service. They will advise you and will also refer complex enquiries, urgent enquiries and those requiring further action to Regulatory Services.

  • Website: Adviceguide  
  • Telephone: 08454 04 05 06
  • Minicom: 08451 281384
  • In person/by post: The Forum, Chester, CH1 2HS (opening hours 9am-1pm Monday, Wednesday and Friday except public holidays)

UK European Consumer Centre for Services

eccs logoIf you happen to be in dispute with a trader located in a different country to yourself, but still in the European Union, the UK ECC may be able to provide further support and assist in the contacting of the trader on your behalf: