Cheshire West and Chester Trading Standards and Age Concern
Register (The Trader Register)
Many people who are older or disabled find it difficult to find
a reliable trader who they can trust when they need work carried
out in their home and garden.
The Trader Register has been set up for the benefit of both
local customers and businesses across Cheshire West and
Chester, to give older and disabled customers access to
reliable traders in their locality.
The scheme is run by Cheshire West and
Chester Council Trading Standards in partnership with
Cheshire East Council Trading Standards and Age Concern and is
free to both consumers and businesses.
How do I find a trader on the Register?
Finding a trader on the Register is both free and simple. You
can ask for a list from Age Concern Cheshire on 01606 881668 or, if
you are resident in Cheshire East, please contact Age Concern East
Cheshire on 01625 612958 alternatively view the Trader Register
online.
Benefits to Consumers:
The Register aims to reassure consumers by providing:
- An up-to-date list of traders who have signed up to the
Register’s Code of Practice and have committed to high standards of
customer service
- A system which allows both positive feedback and complaints to
be dealt with and mediated by experienced officers from Trading
Standards
Benefits to Traders:
The Register aims to encourage traders by providing:
- Comprehensive business advice, guidance and information on your
responsibilities under Trading Standards legislation which affects
your business
- Promotion of your business through the Register and improved
consumer confidence in your services
- Assistance from Trading Standards in resolving disputes
For more information about the Trader Register contact Business
Support:
Tel - 01244 973708
Email - businessadvice@cheshirewestandchester.gov.uk