Housing and Council Tax Benefit and Local Housing
Allowance
Housing Benefit is a means tested benefit to
help people to pay their rent. Council Tax Benefit is also means
tested and helps people to pay their council tax.
Most people with a low income and £16,000 or
less in savings can get help to pay their rent and council tax
bills.
This includes people who are unable to work
because of illness or disability, pensioners, and people who have
lost their jobs and are currently unemployed. It also includes
people who are in work but need help due to low income and
savings.
Local Housing Allowance replaced Housing
Benefit in April 2008, for new claims from customers living in
privately rented properties, and for existing claims on
changing address
Included in this section is useful information
about benefits
Contacting the Benefits Team
- By telephone on 0300 123 7021
- In writing to the Benefit Manager at Revenue and Benefits
Department, PO Box 187, Ellesmere Port, Cheshire CH34 9DB
- By email: benefits@cheshirewestandchester.gov.uk
- In person at any of our caller facilities at:
- Wyvern House, The Drumber, Winsford, Cheshire, CW7 1AH
- Information Centre, 1 The Arcade, Northwich, Cheshire, CW9
5A
- Castle Park, Frodsham, Cheshire, WA6 6SB
- Council Offices, 4 Civic Way, Ellesmere Port, Cheshire, CH65
0BE
- Council Offices, The Forum, Chester, Cheshire, CH1 2HS
- Neston Town Hall, High Street, Neston, Cheshire, CH64 9TR
Claim forms
You can check whether or not you will qualify for Housing and
Council Tax Benefit using our online benefit
calculator. If you qualify you can now also
make an online application for benefit.
Access our
Benefit calculator and submit your claim online.
Home Visits
If you would like one of our welfare benefit advisors to visit
you at home to discuss benefits and other financial help that
may be available to you, please email your request to
benefits@cheshirewestandchester.gov.uk