Animal Welfare

Animal Health

Cheshire West and Chester Regulatory Services are on hand to assist and advise farmers in complying with their statutory obligations. We do this by:

  • Monitoring Animal movements by Licence.
  • Checking Movement and associated Records on Farms.
  • Monitor Welfare standards of animal which are kept on farm, or are in transit or exposed for sale in Livestock markets.
  • The carcase of any animal found on Agricultural premises has to be disposed of in compliance with strict rules: we monitor that these rules are complied with.
  • In addition we have responsibility for formulating and deploying Rabies, Foot and Mouth and Avian Flu precautions through Contingency Plans. This work is undertaken in partnership with other agencies including Defra and the Health Protection Agency, so as to ensure that comprehensive controls are in place to prevent the introduction of and control the spread of animal health diseases in the region.
  •  Investigate complaints relating to livestock movements or welfare issues.
  • We also hold supplies of the main statutory records movement documents you are required to keep and complete. You can contact us directly to obtain these contact Animal Health on 01244 976767

If you need more detailed information on meeting your legal obligations or indeed any practical assistance or advice follow the link to the Defra Animal Health and Welfare webpages. You can also phone Defra direct for further information on the following matters:

  • Animal Health and Welfare - Telephone 01785 231900
  • All other agricultural matters - Telephone 01270 754000
  • British Cattle Movement Service - Telephone 01900 702222
  • Fallen Stock Scheme - Telephone 01270 619077

Animal Registration and Licences

Cheshire West and Chester Council licenses all animal boarding kennels, pet shops, riding schools and zoos annually, for which there is a charge - find out more information by using the link below:

Animal Registration and Licences

Animal Remains

For information about animal remains see the Animal Remains page.

Barking Dogs

The Council’s Regulatory Services receive hundreds of telephone calls and complaints a year from members of the public about dogs. These range from dog fouling and stray dogs to animal welfare, but the largest proportion of complaints are about barking dogs.

For more information see the barking dogs page.

Cruelty to animals - who should you call?

To report a mistreated, neglected, injured or distressed animal please contact the RSPCA cruelty line on 0300 1234 999. This is a 24-hour service.

Dangerous Animals

For more information regarding dangerous animals see the dangerous animals page.

Help for Farmers

Confidential help for the Farming Community is available from - 

  • Rural Stress Information Network - Telephone 024 7641 2916. Opening Hours - Weekdays 9am -5pm
  • Royal Agricultural Benevolent Fund - Telephone: 01865 727 888. Opening Hours - Weekdays 9am-5pm / 4.30pm Friday
  • Farm Crisis Network - Telephone - 07002 326 326. Opening Hours - 7pm to 10pm daily

Information about Bird Flu

Follow the links below for information and advice about Bird Flu.

Pest Control

Cheshire West and Chester Council provides a pest control service to both private and commercial properties throughout the borough . All pest control operatives are qualified and trained to a high standard and are able to deal with a wide variety of pests which are a threat to people's health or cause a nuisance. For more information about pests and the services provided, please visit the Pest Control page.

Stray and abandoned dogs

Dogs should not be allowed to roam unsupervised in public. Legally the dog warden can seize any dog that is found alone in a public area. If the dog can be identified by a tag or other form of identification it will, if possible, be returned to the owner and a warning issued.  For more information see the stray and abandoned dogs pages.