Council sets care standards to give residents greater choice and control

Launch of Learning Disability Provider Framework

25 January 2012

Cheshire West and Chester Council is changing the way it deals with organisations providing care for adults with learning disabilities in order to give residents more choice and control over their care and support and to provide care of the best possible quality.

The new Learning Disability Provider Framework was launched at Ellesmere Port Civic Hall to an audience of care providers and service users.

It was developed by the Council in partnership with the learning disabilities partnership board, carer representatives and health professionals.

The framework is a list of providers and the services they can offer that have been evaluated and approved by the Council as meeting certain required quality standards.

The Council’s Executive Member for Adult Social Care and Health, Councillor Brenda Dowding, said: “The new framework means people will have not only more choice of care provider, but also more say in the process of choosing their provider.

“They will get the provider that’s best for them right from the very start. People will have more choice and control over the care they receive and we will ensure that this is of the best possible quality.”

Care providers are able to apply to sign up to the framework and the quality standards within it and specify any particular areas of expertise they have.

All providers receive an initial audit visit before they officially join, and both existing and new providers can sign up.

The quality standards in the scheme have been developed specifically for people with learning disabilities. The Council will send care providers information about clients including their needs, what their aims are and, most importantly, about them as a person.

The providers will be asked to give information on how they will support the person and why the support they will offer will be good. Service users and their supporters will then be involved in choosing which provider is best for them.

The launch also saw role play performances by service users from the Red Sauce Theatre Company, about what makes good care and bad care.

They were assisted by Independent Advocacy, an organisation that works to support or represent individuals who may not feel able to speak for themselves due to learning or physical disability, age or mental distress.

Jim and Dave from the Red Sauce Theatre Company gave a comedy performance of the standard of care in the fictitious Park Care Home to highlight bad care. Their fellow service user Helen then gave a personal view of her thoughts and goals and left the audience with the question: “Do I have special needs, or just needs that I need help with?”

The performances were videoed and will soon be available for viewing on Cheshire West TV and the Council’s You Tube page.

Launch of the Learning Disability Framework in Ellesmere Port

Photo: Mark Palethorpe, Cheshire West and Chester Council’s Director of Adult Social Care and Health, joins Jim, Dave and Helen of the Red Sauce Theatre Company at the launch of the Learning Disability Provider Framework in Ellesmere Port.

 

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