Online Services

Do it online

Use these links to access the council's online services.

Community Safety

• Anti  Social Behaviour - Report anti-social behaviour.

Complaints, Compliments or Comments

• Register a complaint, compliment or comment 

Bins / Waste Collection / Recycling

• Compost bin – Buy a subsidised compost bin
• Fly tipping – Report fly tipping
• Household Waste Permit – Apply for a Household Waste Permit
• Household Waste Pass – Apply for a Neston Household Waste Recycling Centre Permit
• Litter Bin - Report problems with a litter bin 
• Waste Collection Service – Report a problem with your waste collection service in Chester 

Business

• Pay your Business Rates 
• Search for available commercial sites and premises

Council Tax

• Check Your Council Tax balance 
• Pay your Council Tax 

Education

• School admissions 
• Apply for school transport
• Pay for school transport
• Where’s my bus pass - Check the progress of your school transport application

Housing

• Anti  Social Behaviour - Report anti-social behaviour.
• Report a dangerous building or structure
• Housing satisfaction surveys – Complete a customer housing satisfaction survey 
• Request repairs to your council home

Highways

• Bollards – Report damage
• Bridge defects – Report damage
• Damaged manhole or grid covers
• Highway obstructions e.g. grass cutting, overhanging trees, broken street light
• Pavement / footpath defects
• Pedestrian crossing – report damage
• Report road defects e.g. Pot holes
• Street lighting – Report damage
• Traffic signals – Report damage
• Traffic sign – Report damage

Leisure

• Book a leisure session in Winsford, Northwich or Frodsham
• Book theatre tickets for Winsford or Northwich
• Book a meeting room in Chester with Rooms 4 Hire

Libraries

• Library Catalogue – Search, reserve and renew using our online catalogue 
• Find your local library 

Licensing

• Gambling Act 2005 Application Forms
• General Licensing Application Forms
• Hackney Carriage Licence Application
• Private Hire Licence Application
• Licensing Act 2003 Applications
• Licensing Representations 

Parks and Open Spaces

• Grass cutting
• Hedge – Report an overhanging hedge 
• Tree – Report tree damage or hazards 

Parking

• Pay a car parking fine 

Planning

• Report dangerous building and structures 
• Report an alleged breach of planning control 
• View planning applications online 
• Search for a waste / mineral planning application  (former Cheshire County Council applications)
• Submit a planning application 
• Report a problem with a tree 

Registrars

• Pay for a wedding / civil partnership/ renewal of vows/ naming ceremony 

Street Care and Cleaning

• Report animal fouling 
• Report abandoned vehicles 
• Report problems with a bus shelter or bus stop 
• Report graffiti and vandalism 
• Report below standard grounds maintenance
• Report a public toilet in an unsatisfactory condition 
• Report a street that needs cleaning 

Social Care

• Social Services referral – Tell us about someone you are concerned about 
• Search for a care home 

Transport

• Apply for schools or college transport
• Pay for school transport
• Where’s my bus pass - Check the progress of your school transport application
• View Bus Service Timetables
• View Public Transport Route Maps
• Order Bus Service Timetables and Route Maps.

• Home Page
• Online Services

• Apply for it
• Book it
• Find it
• Pay it
• Report it
• Say it