Benefits visiting and welfare advice service

We can offer welfare benefit advice over the telephone or in your own home. You must always let us know if your circumstances change whilst claiming benefit, as you may be entitled to more benefit or you may be paid an excess that will then be reclaimed.

Where to find help

• Request a visit: welfare benefit visit request form
• Email: visitsandtakeup@cheshirewestandchester.gov.uk  
• Telephone: 0300 123 7021
• Report a change in circumstances
  
• A-Z of benefits booklet (PDF, 401KB)

For impartial advice on benefits, debt management and welfare rights visit the Citizens Advice Bureau website. 

If you need advice about mortgage or rent arrears, please visit the housing area of the site.