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Check your Council Tax balance

You can access your Council Tax account online using our eCitizen self service facility. You only need to register once to be able to manage any of your accounts. You can then log in at anytime to view your Council Tax account information. As part of the registration process you will be required to request a PIN. For security reasons this will be sent to you by post.

Using eCitizen allows you to access:

Please note, E-Citizen cannot be used to notify us of a change in your circumstances or update your email address for electronic billing. If you wish to notify us of any changes, please use the online forms below.

Services you can access without registering for eCitizen

You do not need to register for eCitizen to access the following online services:

If you would like to sign up to receive your Council Tax bill by email please contact us at: electronicbills@cheshirewestandchester.gov.uk

Please ensure you quote your Council Tax Account reference.