Your Council Tax bill explained
Billing information
This section shows the main details of your Council Tax account:
1) The tax year the bill covers
2) The name of the person (s) liable for the bill
3) The address the bill has been issued to (this may be the address
of the property the bill relates to or a contact address)
4) The band of the property. For more information see Council Tax bands
5) The account reference number you should quote when contacting
the Council Tax department
6) The date the bill was issued
7) The address of the property the bill relates to if different
from 3)
8) The barcode can be used to make payments at Post Offices and
PayPoint outlets.
How your bill is calculated
This section shows how your Council Tax charge is split between Cheshire West and Chester Council, Cheshire Police Authority, Cheshire Fire Authority and parish councils and the percentage increase or decrease for the year.
Bills for 2012 and 2013 will also show a Cheshire West and Chester Special Expense Charge. For more information on Special Expenses, please refer to pages six and seven of the Council Tax and Business Rates Guide 2012/2013 (PDF, 1307kb).
If you live in a parish area that raises money through Council Tax then the parish precept will also be included in the charge. Details of charges are available in the following document: Council Tax Charges 2012/2013 (PDF, 46KB).
Any questions on budgets increases should be directed to:
Cheshire West and Chester Council
– 0300 123 7 022
Cheshire Police Authority - 01606 364109
Cheshire Fire Authority – 01606 868815
Special Expenses - 0300 123 7 022
The Amount You Have To Pay
This section gives a breakdown for the charge period including any discounts, exemptions or benefit awarded.
Details of discounts and exemptions you may be entitled can be found on the discounts and exemptions and Housing and Council Tax Benefit sections of our website.
How to pay
This section gives details of the due dates for the instalments on your Council Tax bill, current method of payment and outstanding balance for any other financial years.Your overall account balance is the total amount owing for all financial years.
Find out more about your council tax bill in the leaflet:
You can also register to access your Council Tax account information online with our eCitizen facility.
How to get in touch with us
Staff in our Council Tax department are happy to help with any query you have about your tax. You can reach us by email, post or telephone: