Appeals procedure
In certain circumstances, parents or carers whose travel applications are declined under the mainstream School or Post 16 Transport Policies may be able to appeal to the Appeals Committee. If there are exceptional reasons relating to your family circumstances that we should consider you should complete the appeals form.
Once your form is submitted, you will be sent an acknowledgement letter and contact details for your Local Councillor, who you should liaise with about your appeal so they can help and advise you throughout. As soon as you have discussed your case, let the Integrated Transport Service know and we will put you in the queue of appeals waiting to be heard.
Democratic Services will write to you when a date and time has been set for your appeal and you will be invited to attend the hearing – allowing you to make your case to the Committee. Prior to your case being heard, a full copy of all correspondence will be forwarded to you for information.
Members of the Appeals Committee meet on a monthly basis and consider each case on its individual merits. When all the evidence has been heard, Members will decide if transport should be approved or declined and a letter outlining the panel’s decision will then be sent to you. If transport is granted, the type of transport offered is at the Authority’s discretion and usually takes the form of a bus pass. Cash grants and mileage allowances are not normally available and can only be considered where there is no suitable transport provision.
Please be aware that between August and October, there is generally a backlog of appeals waiting to be heard and it is important that you apply for transport as early in the year as possible to avoid any delays.