Contact adult social care
To receive help for yourself or a member of your
family you need to contact our Advice and Contact Team. You can do
this by:
- Report a concern about an adult
- Interactive assessment - some quick questions to help us assess the level of support you may need
- Online contact form
- Email: accesswest@cheshirewestandchester.gov.uk
- Telephone: 0300 123 8123 (option two)
- Post: Advice and Contact Team, The Forum, Chester, CH1 2HS
Emergency out of office hours number
- Telephone: 01244 977277
- Email: emergencydutyteam@cheshirewestandchester.gov.uk
- Opening hours: from 5pm (4.30pm Fridays) - 8.30am weekdays and 24 hours weekends and bank holidays
Missing adults
First contact the police and file a missing persons report
- Telephone: 0845 458 0000 (or 999 in an emergency)
For adults to be considered missing he/she must be absent from their residence for a minimum period of 24 hours.
- Missing People (national charity)
- Telephone: 0500 700 700 (UK Freephone 24 hour helpline)