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Housing advice and homelessness

If you are looking for housing, struggling to keep your home, or if you are worried about homelessness, these pages can help you by providing high quality and up to date advice.

If you would like to speak to a member of the team for further advice or information please contact us.

Housing solutions advice line

For all housing advice enquiries. The advice line is open Monday, Tuesday, Thursday, Friday 9am to 5pm and Wednesday 1pm to 5pm.

Emergency out of hours

If you are homeless out of normal office hours you can ring the Housing Solutions out of hours number. This number is not for general housing advice but for people who are in need of accomodation that night.

Further information


Cheshire West and Chester Council can help if you are homeless or worried about losing your home.


Find out about housing and council tax benefit.