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Accessibility

Accessibility

We’re working to make cheshirewestandchester.gov.uk as accessible as possible for visitors regardless of their ability, disability or general awareness of using the internet. 

It is our aim to create a public sector site that stands out as an excellent site to visit – not just an excellent public sector site.  The standard of service and design you expect shouldn’t be any less, simply because we’re a local council and that’s something we feel strongly about.

The problem with trying to make a fully ‘inclusive site’ is that no single solution meets the needs of all users – and we’ve found that sometimes trying to improve the site for one particular disability can have an effect on our ability to meet the needs of another section of our audience. So while we do work to achieve all  World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) Version 1.0  'Double A' standard as a minimum, sometimes we may not have got quite there on some pages. 

We also try as much as possible to allow you to 'optimise your user experience' - put simply, let you view and use the Cheshire West and Chester website the way you want to - not the way we make you.

Access Keys

We currently employ the UK government access key standard.

Most browsers support jumping to specific links by typing keys defined on the web site and this can be a very useful feature for many users. However, access keys often conflict with keyboard shortcuts defined by the browser or operating system so at the moment there is a debate about whether they actually cause more problems than they solve.  

There are Access Keys (keyboard shortcuts) available on this site.

Windows, press ALT + AccessKey then ENTER

Macintosh, press Control + AccessKey.

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Where to find us

Cheshire West & Chester Council,
County Hall,
Chester,
Cheshire CH1 1SF

Maps of Cheshire West and Chester

  • Tel: 0300 123 8 123
  • Textphone: 18001 01606 867 670
  • Email

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