Contacting Cheshire West and Chester Council
By post
Cheshire West and Chester Council
County Hall
Chester
CH1 1SF
How to find our Council Offices
By telephone
Telephone: 0300 123 8 123
- Benefits: 0300 123 7021
- Blue badges: 0300 123 7040
- Business rates: 0300 123 7023
- Community wardens: 0300 123 7033
- Concessionary travel: 0300 123 7025
- Council and democracy: 0300 123 7028
- Council tax: 0300 123 7022
- Fraud hotline: 0300 123 7030
- Highways: 0300 123 7036
- Parking: (enquiries and fines): 0300 123 7024
- Payments: 0300 123 7029
- Registration of births, marriages and deaths: 0300 123
7037
- Schools: 0300 123 7039
- Streetscene: 0300 123 7026
- Waste permits / waste passes: 0300 123 7042
Online
Use the online
compliments, comments and complaints form
By email enquiries@cheshirewestandchester.gov.uk
Accessing Cheshire West and Chester Council information and
services
Council information is also available in Audio, Braille and
large print formats. If you would like a copy in any of these
formats, please email us at Equalities@cheshirewestandchester.gov.uk
We are also able to provide a BSL interpreter to support customers
with accessing Council services.
*Unfortunately, due to unavoidable technical reasons our
textphone is currently unavailable. Textphone users should dial
18001 01606 867 670 to connect directly to our
switchboard via a BT Text direct operator.
Please accept our apologies for any inconvenience this may
cause. If this is causing you difficulties, please contact
Customer Relations
by email, by post (Cheshire West and Chester Council, County
Hall, Chester, CH1 1SF), by telephone (18001 01606 867 670), or
through one of the Council’s face to face contact points.