Changes to Travelcard from Monday 7th June 2010
A new ITSO standard Stored Value Travelcard has been introduced.
This card is available for use on GHA services in Cheshire, as well
as those operated by D&G Coaches, Vale of Llangollen Travel and
Arriva’s Chester, Rhyl and Wrexham depots.
Who this affects
Only those customers currently using Travelcards on GHA services
will be affected by the changes. Arriva's Chester, Rhyl and Wrexham
depots have been using the new ITSO standard since November 2009.
D&G coaches and Vale of Llangollen are new operators to
the scheme.
This change will inconvenience a small number of customers, but
there will be significant long term benefits.
What the Changes will Mean
- GHA will no longer be able to accept the current Stored value
Travelcards
- GHA will continue to accept weekly and monthly Travelcards, but
the customer will have to show their valid top-up receipt to the
driver.
- GHA will not be able to top up weekly and monthly
Travelcards
Options for GHA customers using Stored Value Travelcard
- Replace ‘old’ Stored Value Travelcard with a new ‘ITSO’ one –
if the card has a remaining balance send it to us at FREEPOST
LV7179, Travelcard, Rivacre Business Centre, Mill Lane, Ellesmere
Port CH66 3BR and we will transfer the balance from the old card to
a new one. If there is no remaining balance telephone 01244 973353
to request a new card.
- Continue to use it, knowing it will not be valid on GHA’s
services
- Have an ‘old’ Stored Value Travelcard plus a new ‘ITSO Stored
Value Travelcard’. Some customers might find this
advantageous.
- Send current Travelcard to us for a refund of any remaining
balance.
Options for GHA customers using Weekly and Monthly Zone
Travelcards
- The only change is that they won’t be able to be topped up on
GHA buses.
- GHA will accept cards topped up with other operators providing
the top up receipt is shown to the driver.
Cheshire Travelcard
The easy way to travel around Chester,
Whitchurch and East Flintshire. Use the Travelcard instead of cash
to pay for bus travel - and you will receive special discounts
too.
Travelcard is more convenient - you'll benefit
from faster boarding times because there's no need to have the
correct change for the fare.
Uses the latest electronic smartcard technology. Simply look for
the Travelcard logo on the bus.
Step on board and show your Travelcard. Each bus in the scheme
is equipped with a high-tech card reader that can communicate with
a computer chip inside your plastic smartcard and it is as
easy as that.
Travelcard offers the following choices:
Zone Passes: A weekly or monthly zone pass
gives you unlimited travel (as many trips as you like) within a
defined boundary - any time, any day, any route, any journey
purpose and at a set price!
You can buy or renew your pass from the driver, and use it on
any bus displaying the Travelcard logo.
Current Zone Charges are as follows:
Zone 1 - Weekly
pass £12.00 Zone
2 - Weekly pass £13.00
Zone 1 - Monthly
pass £44.00
Zone 2 - Monthly pass £48.00
Download the
Travelcard Zone Map (PDF1.25MB)
Stored
Value: You can store value on your card in multiples
of £5 to a maximum of £50, by having your card topped up on any bus
in the scheme.
You can then use this value to pay for bus fares in the normal
way. Do away with the need to carry cash or to find the right money
each time you board the bus. What's more each time you use your
card to travel you will receive a discount on the price of your
ticket (certain special ticket offers may not be available for
purchase with your Travelcard - check with your individual operator
for details).
Each time you travel by bus,the value of your ticket is deducted
from the value stored on the card - you get a handy ticket receipt
that shows you how much money you have left on your card.
Stored value Travelcards can be used on any bus between Chester
and Whitchurch where you see the Travelcard logo displayed.
How do I get a Travelcard?
For further information please contact the Travelcard Helpline
on 01244 973353 (Monday to Friday 9am to 5pm) or write to:
Integrated Transport Service
Rivacre Business Centre
Mill Lane
Ellesmere Port
Cheshire CH66 3TL
Administration
The Travelcard scheme is administered by the Council and is
provided in partnership with participating bus companies.
Travelcard Helpline
If you have any queries at all about the scheme please contact
the Travelcard Helpline on 01244 973353 (Monday to Friday 9am to
5pm).
Travelcards are issued subject to the terms and conditions as
published by the Council.