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Annual Report 2013 - a year of achievements

The Council's Annual Report 2013 provides an opportunity to reflect upon our fourth year and to review achievements across the Council. It highlights the way in which the Council is significantly reshaping the way in which it delivers services to its residents, whilst keeping true to our priorities of Customer First, Best Practice and Value for Money, thereby protecting frontline services, especially to the most vulnerable. It also highlights additional capital investment that has been made in the areas identified as priorities by residents when we consulted them on our Capital Vision in 2010.

Measuring success

Local Authorities are measured in many ways to ensure that they deliver best value to the residents and continue to improve.

Housing Management Service