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Support for vulnerable people

Coronavirus (COVID-19) information

Advice for the clinically extremely vulnerable as national shielding programme is paused

The guidance for the clinically extremely vulnerable has been updated. If you’re in this group you are no longer advised to shield and you can now visit shops, places of worship and other venues. You can return to work if your workplace is Covid-secure but should carry on working from home wherever possible.

You should maintain social distancing wherever possible and adopt other measures to keep yourself safe, such as regular hand washing.

However, local advice may vary where incidence rates and transmission are a concern. The government will write to those affected when advice is changed. You can check if there are local measures in your area on the GOV.UK website

Advice to the clinically extremely vulnerable has been and remains advisory.


In line with what was announced on Monday 22 June, the Government-provided food boxes and medicine deliveries have now stopped. However, there are a number of ways you can still access support.

Supermarkets and other retailers are continuing to offer priority delivery slots for the clinically extremely vulnerable, as well as telephone ordering and food boxes to help the most vulnerable shop for themselves.

The NHS Volunteer Responders Programme will continue providing support with food, prescriptions and essential items to those who are self-isolating for any reason. You can contact them by calling 0808 196 3646 or by going online here.

You can also get up to date information on local shops and services in your area on the Live Well Cheshire West website:

If you are still concerned and need help, you can contact the Council's COVID 19 helpline on 0300 123 7031.

If there are local measures in Cheshire West and Chester

Information on local outbreak measures will be published on our website and social media.

If the enhanced measures require you to resume shielding, the government will write to you with detailed guidance.

This guidance will always be advisory.

Shielding guidance on GOV.UK

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