Customer service centres

1 The Arcade, Northwich

Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.

If you are unable to access services online please call us on 0300 123 8123 and we can look at booking you a prearranged appointment at a council building.

Registration Services

If you require our registration services they can still be accessed online.


Open Monday to Friday from 9.30am until 4.30pm, advance booking is recommended.


We have multiple car parks in Northwich for you to use.