Click4Assistance UK Live Chat Software
Skip to main content

Becoming a passenger assistant

To begin the process of becoming a passenger assistant you need to book a Disclosure and Barring Service (DBS) appointment.

Please note that you must be at least 16 years old to request a DBS check. This service is not for taxi drivers.

Book an appointment

We offer appointments at some of our offices:

  • Wyvern House, Winsford: Tuesday and Thursday
  • The Town Hall side entrance, Chester: Tuesday, Thursday and Friday
  • Information Centre, Northwich: Monday, Wednesday and Friday
  • The Portal, Ellesmere Port: Monday and Wednesday

Please note: all appointment slots are afternoon (PM) only.

What happens next

You will receive an email with an application form attached. Please fill out that application form in full and arrive promptly for your appointment. You will also need to provide the following documents:

  • a passport-sized photograph
  • a full five-year address history
  • a £61 payment which can only be taken by a credit or debit card at your appointment (no cash or cheques will be accepted at this time)