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Private landlords service

What is the Private Landlord Service?

The Private Landlord Service is a council-run service and provides a range of services for landlords including: latest news about the private rented sector, tenant finding and tenancy management/sign up services, training, and access to property improvement grants. In exchange, landlords will work with our staff and help provide much needed housing.  The Private Landlord Service is free of charge and is available to private landlords with properties across Cheshire West and Chester.

How does the Private Landlord Service work?

We will provide you with a specific service offer, tailored to your chosen level of involvement.  

There are three levels of involvement:

  • Bronze is our standard service offer that enables us to keep you up to date with the latest news affecting the sector as well as keeping you updated on any new housing initiatives  
  • Silver is our enhanced service offer for landlords who wish to provide housing for applicants on our housing waiting list and are either working towards and/or have gained full accreditation with the Cheshire Landlord Accreditation Scheme
  • Gold is our premium service offer for landlords who are fully accredited and are willing to issue a 12 month tenancy and help provide housing to applicants who are homeless.

Advertise your property for free

Once you sign up to our silver service and become fully accredited you can advertise your vacant property on the West Cheshire Homes property portal, saving  you over £57 per property. Alternatively, we have over 3,000 people on our housing register and can provide you with a tenant should you wish.   

Housing Management Advice

We recognise that being a landlord can be difficult and very demanding at times, our Private Landlord Service can assist you by providing advice and support in relation to: rent arrears, anti-social behaviour and accessing tenancy support for tenants. All our staff are specially trained to provide you with the help and support you need and are only a phone call away.  

Want to join the Private Landlord Service?

To find out how the Private Landlord Service can benefit you, simply contact us using the details below.  

  • Email: wch@cheshirewestandchester.gov.uk
  • Telephone: 0300 123 2442
  • By post: West Cheshire Homes, Private Landlord Service, Council Offices, 4 Civic Way, Ellesmere Port, CH65 0BE

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