Click4Assistance UK Live Chat Software
Skip to main content

How to make an official complaint

Types of noise the Council can help with

We will investigate ongoing or regular noise problems. If the noise is a one-off or limited in duration, for example, a party, it is unlikely we will be able to help you. The exception to this is alarms.

Further details about alarms

Other examples of noise that we are unlikely to help with are:

  • children playing, for example in a garden, public space or park
  • babies crying
  • voices unless it is unreasonably loud or at unreasonable times
  • everyday domestic noise, for example washing machines, vacuuming, mowing lawns, boilers
  • rowdy behaviour outside – this is a police matter
  • traffic noise including essential roadworks and maintenance
  • railway noise including essential maintenance
  • aircraft noise