About Business Rates

Business Rates is a local tax that is paid by the occupiers of all non-domestic/business property, in the same way that council tax is a tax on domestic property.

Business Rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a Business Rates bill each year.

Where to find help

Check your Business Rates balance

You can access your business rates account online using our eCitizen self service facility. You only need to register once to be able to manage any of your accounts including your Council Tax.

Access your business rates account

Reporting a Business Rates change

Business Rates customers can report or apply for any of the following online:

• moves or tenancy changes
• changes in owner/landlord or letting agent
• apply for various reductions/reliefs
• provide BACS details for a refund
• advise us of a change in bank details
• advise us of a change in contact details
• any other change in circumstances

You will need to complete and submit our online form for each property that you wish to notify us about. If you are unable to complete the form fully, as you may need to obtain additional information, you can save the form and access it again at a later date / time to complete it.

Report a change

General enquiries

• Email: ndr@cheshirewestandchester.gov.uk
• Telephone: 0300 123 7023
• By post: Revenues and Benefits, PO Box 187, Ellesmere Port, Cheshire, CH34 9DB

Popular Freedom of Information requests

• Non-Domestic Rates (NDR) credits
• NDR all empty properties
• NDR new accounts created
• NDR accounts below £11,000 RV with no small Business Rate relief
• NDR all accounts with rate relief
• NDR all properties with Rateable Values over £10,000

Further information

Further information about Business Rates can be found on the Gov.UK website.