About business rates
Business Rates is a local tax that is paid by the occupiers of all non-domestic/business property, in the same way that council tax is a tax on domestic property.
Business Rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a Business Rates bill each year.
Check your Business Rates balance
You can access your business rates account online using our eCitizen self service facility. You only need to register once to be able to manage any of your accounts including your Council Tax.
Paperless Billing
You can sign up to receive your Business Rates bill by email as a PDF attachment.
No additional registration or signing into a portal is required.
Reporting a Business Rates change
Business Rates customers can report or apply for any of the following online:
- moves or tenancy changes
- changes in owner/landlord or letting agent
- apply for various reductions/reliefs
- provide BACS details for a refund
- advise us of a change in bank details
- advise us of a change in contact details
- any other change in circumstances
You will need to complete and submit our online form for each property that you wish to notify us about. If you are unable to complete the form fully, as you may need to obtain additional information, you can save the form and access it again at a later date / time to complete it.
General enquiries
- Email: ndr@cheshirewestandchester.gov.uk
- By post: Revenues and Benefits, PO Box 187, Ellesmere Port, Cheshire, CH34 9DB
Further information
Further information about Business Rates can be found on the Gov.UK website.