Contact and opening hours


    Please note: Our Chester (Goldsmith House), and Ellesmere Port (Ellesmere Port Library) and Winsford (Winsford Library) offices are open for appointments only. Please do not visit any of our offices unless you have an appointment. Due to Covid-19, registration appointments are currently unavailable at Northwich Information Centre and Frodsham Library.

    Online appointment bookings

    You can book a birth appointment via our register a birth page.

    Other ways to book an appointment

    You can also make an appointment to register a birth or death by contacting the Chester Register Office.

    General enquiry
    • Telephone: 0300 123 7037

    Local offices and opening times

    Chester register office

    Northwich information centre

    Currently closed for birth, death and marriage appointments.

    Winsford Library

    Outstations (part time opening only)

    We also have appointments available at the following outstations:

    Ellesmere Port Library

    Frodsham Library

    Currently closed for birth, death and marriage appointments

    To book an appointment at Frodsham Library please telephone 0300 123 7037.

    Other register offices in England and Wales

    If you live outside of Cheshire West you should contact your local register office. You can find your local register office on the Gov.UK website.