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Contact and opening hours

Please note: Our Chester (Merchants House), and Ellesmere Port (The Portal) and Winsford (Winsford Library) offices are open for appointments only. Please do not visit any of our offices unless you have an appointment. 

Online appointment bookings

Other enquiries

You can make an enquiry and book appointments using our general enquiry form.

General enquiry
  • Phone: 0300 123 7037
  • Out of Hours Phone Number: 0300 123 8123
  Address Opening hours
Chester Chester Register Office, Merchants House, Crook Street, Chester, CH1 2BE

Monday - Friday: 8.45am - 4.40pm

Winsford Winsford Library, High Street, Winsford, CW7 2AS Monday - Friday: 9.40am – 4.30pm
Ellesmere Port The Portal, Wellington Road, Ellesmere Port, CH65 0BA

Monday - Thursday: 9am - 4.30pm

Friday: 9am – 12.20pm

Information regarding our pay and display car parks can be found on our parking and permits pages.

Other register offices in England and Wales

If you live outside of Cheshire West you should contact your local register office. You can find your local register office on the GOV.UK website.