Contact and opening hours

Please note: Our Chester (Goldsmith House), and Ellesmere Port (Ellesmere Port Library) and Winsford (Winsford Library) offices are open for appointments only. Please do not visit any of our offices unless you have an appointment. Due to Covid-19, registration appointments are currently unavailable at Northwich Information Centre and Frodsham Library.

Online appointment bookings

You can book a birth appointment via our register a birth page.

Other ways to book an appointment

You can also make an appointment to register a birth or death by contacting the Chester Register Office.

• Telephone: 0300 123 7037

Local offices and opening times

Chester register office

• Address: Goldsmith House, Goss Street, Chester, CH1 2BG
• Chester Register Office details and map
• Disabled access for Goldsmith House

Northwich information centre

Currently closed for birth, death and marriage appointments.

• Monday, Wednesday and Friday 9:15am – 12:30pm and 1:15pm – 4:30pm
• Northwich Customer Service Centre details and map

Winsford Library

• Winsford Library address details and map
• Disabled access guide for Winsford Library

Outstations (part time opening only)

We also have appointments available at the following outstations:

Ellesmere Port Library

• Ellesmere Port Library address details and map
• Disabled access guide for Ellesmere Port Library

Frodsham Library

Currently closed for birth, death and marriage appointments

• Thursday, 9:45am - 12:15pm and 1:00pm - 4:00pm
• Frodsham Library address details and parking facilities

To book an appointment at Frodsham Library please telephone 0300 123 7037.

Other register offices in England and Wales

If you live outside of Cheshire West you should contact your local register office. You can find your local register office on the Gov.UK website.