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Contact and opening hours


Please note: Our Chester (Goldsmith House), and Ellesmere Port (Ellesmere Port Library) and Winsford (Winsford Library) offices are open for appointments only. Please do not visit any of our offices unless you have an appointment. Registration appointments are currently unavailable at Northwich Information Centre.

From the 12 July 2023 we will be temporarily moving from Ellesmere Port Library to The Portal, Wellington Road, CH65 0BA.

Online appointment bookings

You can book a birth appointment via our register a birth page.

Other ways to book an appointment

You can also make an appointment to register a birth or death by contacting the Chester Register Office.

General enquiry
  • Telephone: 0300 123 7037

Local offices

Chester register office

  • Address: Goldsmith House, Goss Street, Chester, CH1 2BG
  • Monday - Friday: 8.45am - 4.45pm

We also have appointments available at the following outstations:

Winsford Library

Ellesmere Port Library

Northwich information centre

Currently closed for birth, death and marriage appointments.

Other register offices in England and Wales

If you live outside of Cheshire West you should contact your local register office. You can find your local register office on the GOV.UK website.