Litter and litter bins
We are responsible for ensuring our roads, pavements and public land are kept as clean as possible. We clear litter from parks, streets, playgrounds and some shopping centres.
I've already reported an issue
You can check the progress of the report using our status checker, you can also use this to provide an update.
How long will it take for litter to be cleared?
We will aim to respond to litter reports dependent on location within the following timeframes:
- High footfall: half a day (this means by 6pm if reported before 1pm, or by 1pm the next day if reported between 1pm and 6pm the previous day)
- Medium footfall: half a day (this means by 6pm the following day)
- Low footfall: 14 days
- Special circumstances: 28 days or as soon as reasonably practicable
- Litter and dog bins: by the end of the next working day.
We do aim to empty most bins on a daily, weekly or monthly basis, depending on the amount of use and the area it is in.
Winsford town park
We are not responsible for the cleaning of Winsford town park. The responsibility for the park is with Winsford Town Council. To report any problems with the park you can contact them in the following ways:
You are also able to report issues using our app.
The app is available for download on the app store for your device. Once you have installed the app you will need to sign up with your email address and you will then be able to report issues.