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Be safe and get help with domestic abuse

If you are living in fear of your partner or family member remember:

  • you are not to blame
  • you are not alone
  • you can get help
  • you are already a survivor
  • you can get your life back

Remember you cannot change the person who is hurting you but you can take steps to make you and your children safer.

Safety planning

In emergency call 999.

You can also call the national 24 hour helpline on 0808 2000 247.

Keeping Safe 

You and your children have a right to be safe.

  • Choose someone to talk to, whether you plan to leave or stay e.g. a friend, relative or one of the agencies listed here. If you are pregnant you can talk to your midwife
  • talk with a specialist worker (Domestic Abuse Intervention and Prevention Service or Refuge)
  • if you need to leave try to plan it by talking to a refuge, homelessness agency or friends
  • take important records with you e.g. medical, school, financial stuff, children’s toys and your precious personal things
  • tell someone who cares about you that you are safe
  • be careful after you’ve left
  • get legal advice (contact solicitors or NCDV – the National Centre for Domestic Violence)
  • talk with your children about how they keep safe

Support Contacts

  • Action on Elder Abuse 080 8808 8141
  • Al-Anon/Al-A-Teen 020 7403 0888
  • Alcoholics Anonymous 0800 9177 650
  • Childline - for children seeking help 0800 1111
  • Forced Marriage Unit 020 7008 0151
  • Karma Nirvana – Female and Male Forced Marriage Advice 0800 5999 247
  • NSPCC 0808 800 5000
  • Samaritans 116 123 (Free Phone)
  • Shelterline 0808 800 4444
  • The Deaf Health Charity text 07970 350366
  • Train Enquiries 03457 484950
  • Women’s Aid    
  • Men’s Advice Line   
  • Respect Phone Line - for people who want to change their abusive behaviour                                      respectphoneline.org.uk or call 0808 802 4040
  • The Hideout - for children and young people experiencing abuse
  • Disrespect Nobody - for young people involved in domestic or sexual violence
  • Domestic Abuse Intervention and Prevention Service  01606 351375
  • WHAG (Refuge and Support) 0151 356 4686 or chesterreferrals@whag.info
  • Cheshire Without Abuse (Refuge and Support) 01270 250390
  • Cheshire Cares – Victim Services  01606 366 336
  • Victim Support 0300 303 1979
  • Housing Solutions 0300 123 2442
  • NCDV (help with injunctions etc) 0800 970 2070
  • Rape and Sexual Abuse Support Centre 01244 907710
  • Sexual Abuse Referral Centre 0161 276 6515
  • Chester Sexual Abuse Support Service 01244 307499 or 0808 2840 484
  • Children’s Safeguarding 0300 123 7047
  • Adults’ Safeguarding 0300 123 7034
  • Safeguarding out of hours 01244 977277
  • Turning Point Drug / Alcohol Services 0300 123 2679
  • Samaritans (local) 01244 377999
  • Police (24 hour) 101
  • National Stalking Helpline 0808 802 0300
  • M.A.L.E.(Men’s Advice Line) 0808 801 0327
  • LGBT helpline 0800 999 5428 or galop.org.uk
  • Open the Door – help for you, or someone you know, who is in a relationship that doesn’t feel quite right 

People have the right to be safe in their homes and relationships regardless of gender and sexuality. All services listed above can offer help or direct callers to appropriate services.

If you would like a hard copy leaflet containing the information above please contact 01606 274 305 or email idvawest@cheshirewestandchester.gov.uk

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