Contact adult social care
Report a concern about an adult
Report a missing person

To request assistance from Adult Social Care please complete one of our portal forms.
For further information and advice about Adult Social Care please contact the Cheshire West Community Access Team by calling 0300 123 7034.
Emergency out of office hours number
Use the telephone number and email address below from 5pm - 8.30am Monday - Thursday and from 4.30pm on Fridays until 8.30am and 24 hours weekends and bank holidays.
- Telephone: 01244 977277
- Email: emergencydutyteam@cheshirewestandchester.gov.uk
Missing adults
First contact the police and file a missing persons report:
You can also report a missing person by telephone:
- Telephone: 101, or in an emergency call 999.
Missing People
- Missing People (national charity)
- Telephone: 116 000 (UK Freephone 24 hour helpline)