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Support for speakers of other languages

It is free to join our libraries and the easiest way is to fill in your details online and then visit your nearest library to collect your card. No ID is required.

Books in other languages

We have French, German, Italian and Spanish books available to request from our central bookstore. We also have dual language picture books for loan and can request free dual language picture books in over 30 languages from Book Trust for the customer to keep. We can also get a selection of books of other languages through our interlibrary loans service. There is no charge for this service. Please ask in your local library for more information.

Ukrainian eBooks and eAudiobooks

The Odilo app offers free eBooks and eAudiobooks for Ukrainians via Android and iOS devices. Available across Europe, the app includes 3000 eBooks and eAudiobooks in a variety of genres, including 1,700 Ukrainian titles and 500 titles in English. There is material for both children and adults.

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Public computers and access to the internet

It is important to be able to keep in touch with family and friends and, so our libraries offer internet access via their public computers and via library Wi-Fi (library membership is required to use both). Computer access is free, for one hour per day, for library members.

To assist customers where English is not their first language, the webpage default language on our computers can be changed to an alternative – please ask a member of staff how to do this.

The default keyboard language can also be changed to Ukrainian and selected libraries have keyboards, with the Ukrainian characters added to the standard QWERTY layout. Please ask at your library for more information.

English Conversation Groups

We have several of these relaxed, social groups which meet in libraries. The aim of the groups is to build confidence in speaking English and improve listening skills, through everyday conversations. These are ideal for speakers of other languages. English conversation groups currently take place at:

Employment support

Springboard Cheshire are offering job support and advice to refugees and asylum seekers within libraries:

We hope to extend this to other libraries shortly.

Free online English language resources

  • British Council: learn English online using high-quality resources, all the activities are designed for self-study with interactive exercises and worksheets
  • Duolingo: provides help with learning English as a second language, the default language of the webpage can also be changed from English to another language e.g. Ukrainian
  • Babbel: this resource is offering free access for Ukrainian refugees to language resources
  • Mondly app: learn 41 languages from your native language via the Mondly app which is accessible on any device - Mondly is offering free mobile language courses for Ukrainian refugees

Translation resources

  • Tradduka: English to Ukrainian translation and other languages
  • Translator EU: English to Ukrainian translation and other languages

English courses for speakers of other languages

  • English in Chester: the English language centre in Chester is a British Council accredited school, the general English course aims to develop communicating effectively in English - all aspects of language are covered, with an emphasis on speaking and listening
  • Cheshire and Warrington Equality and Race Centre (CHAWREC): based in Chester, CHAWREC offers English speakers of other languages (ESOL) a range of classes with qualified ESOL tutors, all abilities are catered for with both accredited and non-accredited classes and one to one support
  • Northwich Library ESOL: Fridays, 10am – 12pm. Non accredited language sessions for English speakers of other languages. Held in meeting room, upstairs, drop in.
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