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How to approach a noisy neighbour or business

Being on good terms with our neighbours is something most of us value and is worth hanging onto. They are there when we need a little help or can keep an eye on our home when we are on holiday. A friendly chat over the garden fence or when passing can brighten our day.

Having neighbours can have its downside too. Things they do at their property or business may seem trivial to one person but may cause annoyance, lack of sleep, stress, and generally affect the quality of life of others.

As with most things in life, good communication is the key and in the first instance we advocate that you contact your neighbour or nearby business. Often people are not aware that their actions are causing problems and they will be keen to avoid a fall out or have 'official involvement' from the Council.

Where to find help

If you are genuinely unable to approach the person or business responsible for the noise, please contact us.

Tips on speaking to a noisy neighbour or business

  • Remain polite and calm at all times, raising your voice or behaving in a threatening manner will aggravate the situation and is best avoided.
  • Explain to them what’s disturbing you and your family and tell them how and when you are being disturbed.
  • Invite them into your home to witness the disturbance so they can hear it for themselves(if it is safe to do so).
  • Remember that you are trying to find a solution for the future that both you and your neighbours can live with.
  • Do not put too much of your efforts into raising problems of the past.

Sometimes others may unable to hear the noise affecting you. This may be a sign of a hearing disorder. 

If you are not comfortable speaking face to face we have included some letter templates that may help:

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