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Noise nuisance from licensed premises

If you are experiencing noise from a pub or a club it may be necessary to request a review of their premises licence or club premises certificate.

Where problems associated with the licensing objectives occur at licensed premises, responsible authorities and/or interested parties may call for a review of the premises licence or club premises certificate.  Examples of issues which may trigger a review are problems with underage drinking on the premises or nuisance being caused to local residents from excessively loud music. Any serious or regular breach of conditions attached to a premises licence could also lead to a review of the licence.

Where to find help

If the premises are located within Cheshire West and Chester you should apply to Cheshire West and Chester Council:

Who may request a review of a premises licence/club premises certificate

  • Responsible authorities eg, the police, fire service or environmental protection team.
  • Interested parties ie, residents, councillors, licensing authority and businesses.
  • A member of the club to which the club premises certificate relates.

In addition, a review of the licence will normally follow any closure order obtained by the police in respect of the premises.

When can I apply

You may apply anytime following the grant of a premises licence/club premises certificate but, if you have previously made similar representations regarding the premises, for example, when the licence was granted or at a previous review, a reasonable time must elapse before you make your application.

How do I apply

You must complete and send to us the Form of Application for the review of a premises licence or club premises certificate under the Licensing Act 2003.

Forms are available from the Licensing Team at Cheshire West and Chester Council or you can download the form below.

The grounds of your application must relate to one or more of the four licensing objectives:

  • The prevention of crime and disorder
  • Public safety
  • The prevention of public nuisance
  • The protection of children from harm.

You must send a copy of your application including all accompanying documents (if any) to the premises licence holder and to each of the responsible authorities for the Cheshire West and Chester Council area. You must do this on the same day as you send your application to us. A list of names and addresses for the responsible authorities is available from the Licensing Team or below:

  • List of names and addresses for the responsible authorities

What about advertising my application

The licensing authority must advertise details of your application for a review of the premises licence/club premises certificate.

  • We must display a notice at the premises to which the application relates for not less than 28 days, beginning on the day after you make your application to us
  • We must also display a notice at our offices
  • We may also publish details of your application on our website.

What happens to my application

  • The Premises Licence Holder, responsible authorities and interested parties can make representations to us about your application.
  • We will hold a hearing to consider them. We will tell you when the hearing will take place and what you need to do to prepare for it.

Following the hearing we may:

  • Decide that no action is necessary
  • Issue an informal warning and/or recommend improvements within a particular time
  • Modify the conditions of the licence, for example, reduce the opening hours of the premises or require door supervisors and/or CCTV;
  • Exclude a licensable activity from the scope of the licence;
  • Remove the designated premises supervisor;
  • Suspend the licence for a period not exceeding three months;
  • Revoke the licence.

Can the premises licence holder appeal

The applicant for the review, the premises licence holder and any person who submitted a representation all have a right of appeal against our decision.

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