If you are having a problem with pests you can arrange a visit, our officers have years of experience and are trained to a high standard. We work Monday to Friday and can treat and remove a variety of pests.
Coronavirus (COVID-19) information
To ensure the requirement for social distancing during the coronavirus outbreak is observed, pest control officers will no longer be able to carry out visits inside domestic or commercial properties.
Visits will still take place for pests outside of properties as social distancing can still be maintained. This is for the protection of both customers and officers.
If there are rats inside a property, officers may still be able to offer pest control treatment, subject to a risk assessment.
What if I don't know what pest it is?
You can request a survey and this will cost £25. If you have paid for a survey and then treatment is needed the cost of the survey is deducted from the cost. For example you have paid £25 for a survey for ants, treatment is required, so you would need to pay £40.
How to book an appointment
There are two ways of contacting us. Please call us on 0300 123 7038 or alternatively please complete a call back request form and we will call you back at your convenience. Please note that we will need to take payment at the time of booking.
Request a call back
What happens next?
We will visit at the agreed time period (morning or afternoon) to look at the infestation and carry out the treatment if needed. We might need to come back for a return visit. We will let you know if this is needed at the time of treatment.
How many visits will I get?
For rats and mice you get three visits from the pest control officer within one calendar month. For wasps you get free revisits until the end of the calendar year, including different nests at the same property. For all other pests you get one visit which is guaranteed for a month.
What happens if the pest is treated but it returns?
For pests that have a warranty, this means that if the problem returns during the warranty period the pest control officer will return and treat the pest without further cost.