Disabled persons bus pass

Possible delays

In light of further Royal Mail strikes throughout October and November, this is likely to cause delays to customers receiving their letters or bus passes, followed by backlogs. The impact of this is unavoidable and we will do our best to keep services running as smoothly as possible.

Do you qualify?

If you are disabled you may be eligible to get a pass, you can view the criteria on our FAQs page.

Evidence you need

  • proof of address - utility bill or bank statement dated within the past three months
  • proof of identity - passport, driving licence or birth certificate
  • a recent passport sized photograph - showing your full face
  • proof of disability - further details can be found on our FAQ page regarding what you will need to provide

Your bus pass will be valid for a maximum of five years. Passes will be issued by post direct to your home usually within 21 days of receipt of your application.

If you do not receive your pass within 28 days you must notify us, failure to do so will result in your pass being treated as a replacement and a fee will be applied.

Apply for a bus pass

Where and when you can travel

Bus pass holders are eligible for free travel on journeys in Cheshire West and Chester, Halton and Warrington during the following times:

  • Monday - Friday, 9:30am and the last bus
  • At all times, on a Saturday, Sunday and bank holidays

Free travel also applies on bus services going into Wales. Providing the journey starts or ends in Cheshire West and Chester.

Blind or partially sighted passes are entitled to free travel before 9.30am when boarding in the Cheshire Consortium.

Other bus services is England

Travel outside of the borough is free during the following times:

  • Monday - Friday, 9.30am - 11pm
  • At all times, on a Saturday, Sunday and bank holidays