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Young People's Service

The Young People's Service is part of the Early Help and Prevention Service.

The Young People's Service provides support to:

  • some young people in schools from year 9 - 11, such as those who are in care, those with a statement of special educational need (SEN) or education health care plan (EHC), young mums or those who from the end of year 10 are at risk of not making a successful transition on leaving school - for young people who have a statement of special education needs we provide support until their statement/EHC ceases
  • post 16 young people living in the Cheshire West and Chester area who are not in education, employment or training (EET) or who are not meeting the national requirements for the raising of the participation age (RPA)

We support young people to help them plan for the future and make the most of their life and career opportunities - our aim is to support young people into making successful and sustained transitions into education, employment or training.

The Young People’s Service has a responsibility to track the destinations of young people up to their twentieth birthday and provide support/advice if they are not participating.


Under the Education and Skills Act 2008 the council is required to collect information about young people between the ages of 13 and 25 to enable us to provide support into employment, education and training. The Cheshire West and Chester Council privacy notice provides more information about the way your data is used and stored. 

Where to find help

We have face to face drop in sessions available at the following locations and times, or you can contact us by email.



  • Address: Storyhouse, Hunter Street, Chester, CH1 2AR
  • Telephone: 01244 972908
Tuesday, Wednesday and Friday:
1pm - 4pm (by prior agreement)


  • Address:
    Antenatal waiting room, Countess of Chester, Countess of Chester Health Park, Liverpool Road, Chester CH1 1LU          
  • Telephone: 01244 972908

1pm - 4.30pm                                          


  • Address: The Bluecoat Buildings, Upper Northgate St, Chester CH1 4EE         
  • Telephone: 01244 972908

Tuesday: 2.30pm - 4pm (by prior arrangement)


  • Address: The Den, The Venue, Lache Community Centre, Hawthorn Road, Chester CH4 8HX
  • Telephone: 01244 972908
 Wednesday 2pm - 4pm
Ellesmere Port

Address: Work Zone, Civic Way, Ellesmere Port, CH65 0BG
Monday, Tuesday and Thursday, 1pm - 4pm

  • Address: Customer Service Centre, Market Arcade, Northwich, CW9 5AS
  • Telephone: 01244 972908.
  • Monday:  1pm-4pm
  • Thursday:
    12pm - 3pm
  • Friday 1pm-4pm

  • Address: Wyvern House, The Drumber, Winsford, CW7 1AH
  • Telephone: 01244 972908.
Tuesday, Thursday and Friday:
1pm - 4pm


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