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Public rights of way privacy notice

Who is the Data Controller for this processing?

We are the Data Controller for this processing.

What services are covered by this privacy notice?

Asset delivery

Where works are identified upon the PROW network that require access via private land.


In the event that we should receive a complaint/report from a member of the public in relation to actions undertaken by you the landowner that has a detrimental effect on the PROW, then the personal information collected by you could be used as a form of contact with you.

What personal information do we hold?

We only collect and use the minimum amount of personal information required when delivering a service to you. Wherever possible we use non-identifiable personal information.

The service will use some or all of the personal information provided such as your name, address, telephone number(s) and email addresses.

We get most of this information from you, but we also get some of this data from:

  • central Government agencies
  • members of the public (referrer)
  • family members

How do we use your personal information?

We use your information to:

  • deliver the service, or handle your query
  • contact you about any reports you make to us
  • gather information about fault and issues on the Cheshire West public rights of way network

Who else might we share your personal information with?

Sometimes we will need to share your information, but we will only do so where it is necessary or required by law. We will only share the minimum information for each circumstance.

We will sometimes need to share some of your information with Council approved term contractor.

What is the legal basis for our use of your personal information?

Most of the personal information we process is provided to us directly by you, under the General Data Protection Regulation (GDPR), the lawful bases we rely on for using your personal information are:

  • we need it to perform a public task (GDPR Article 6 (e)

The legislation we rely on when using your personal information to meet our legal obligations or public tasks includes but is not limited to:

  • Highways Act 1980 Section 41 & 42
  • Highways Act 1980 Section 130

Where will we store your information?

Your information will be securely stored on our network.

How long will we keep your personal information?

We will only use your personal information whilst delivering the service to you and to deal with any questions or complaints that we may receive about this, unless the law requires us to keep it for a longer period. In practice, this means that your information will be kept for ten years then deleted.

Your rights

Under data protection law, you have rights including:

  • your right of access - you have the right to ask us for copies of your personal information
  • your right to rectification - you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • your right to restriction of processing - you have the right to ask us to restrict the processing of your information in certain circumstances
  • your right to object to processing - you have the right to object to the processing of your personal data in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

To make a request follow the instructions on our Data protection for you page.

How to complain if you are unhappy about how your data is used

You can complain directly to our Data Protection team online or by post.

  • Online: Contact the DPO
  • By post: Data Protection Officer, The Portal, Wellington Road, Ellesmere Port, CH65 0BA

You also have the right to complain to the Information Commissioner’s Office using the following details:

Will my personal information be accessible outside the UK?

Should the transfer of personal information outside of the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the personal information.

Your information is stored within the UK.