House to house collections

To carry out house-to-house collections for charitable purposes in the borough you need a licence.

Am I eligible for a licence?

  • applications must be in the form prescribed by us
  • you must be a fit and proper person
Apply for a house to house collections licence

Regulation summary

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.

When will a decision be made?

You can expect to be contacted by the Licensing Team within 14 days of receipt of your application. We would normally expect to let you know our decision on your application within 30 days of receipt.

What if my application fails?

Please contact us in the first instance. You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the refusal.

Licence holder redress

Please contact us in the first instance. You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (with proof of delivery). If that has not worked, further information about making a complaint can be found on the information for consumers page of this website.

Public register or database

You can search for licences and licensing applications by keyword, application reference, postcode or by single line of an address on our Licensing Public Register.

Further information

For more information about house to house collections, please contact the Licensing team.