itravel On Demand - Connecting People and Places

Overview

itravel service expansion - Launching 31 July 2026

The expanded service will be available from 31 July 2026. Bookings for new areas will be available from Friday 17 July.

What is itravel?

itravel is an on-demand rural bus service that can be booked online, using an app, or phone call, which allows a resident, or group of residents to request a bus for a specific journey.

itravel is a public transport service which offers on-demand pre-bookable travel. There is no fixed route or timetable, which puts you in control of your journey.

Whether it’s a trip to the local shops, a ride to college, school or work, attending a medical appointment, catching up with friends or meeting a scheduled bus, itravel will get you there.

What’s changing?

The current service serves key towns, villages and railway stations in the North of the Borough, such as Frodsham, Sutton Weaver, Acton Bridge, Cuddington, Delamere, Elton and Helsby.

From 31 July 2026, itravel will be extending its service area to include Thornton-le-Moors, Great Barrow and Ashton to the East, and Whitegate and Acton Bridge to the West.

This means more people can access comfortable, flexible, on-demand transport, with improved connections to key destinations.

The new service area will be split into Zones:

You can book journeys between the following zones:

Zone 1 ↔ Zone 3
Zone 1 ↔ Zone 2 (including Zone 2 Extension)
Zone 2 ↔ Zone 4 (including Zone 2 Extension)

Where can I use itravel?

Please view the area boundary map to see all zoned locations available to travel within on the itravel bus:

itravel - Area boundary map

Can I travel from Zone 3 to Zone 2?

Yes, but not as a single direct booking.

You can book journeys between the following zones:

Zone 1 ↔ Zone 3
Zone 1 ↔ Zone 2 (including the Zone 2 Extension)
Zone 2 ↔ Zone 4 (including the Zone 2 Extension)

Travel between Zone 3 and Zone 2 is not available as a direct booking.

If you need to travel from Zone 3 to Zone 2, you must make two separate bookings:

A journey from Zone 3 to Zone 1
A second journey from Zone 1 to Zone 2

When can I use itravel?

The current service is available Monday to Friday between 7am and 7pm (excludes Bank Holidays), and Saturdays between 9am and 5pm.

The new extended service will be available within all Zones - Monday to Friday between 7am and 7pm (excludes Bank Holidays) and will operate on a Saturday within Zones 1 & 2 only, between 9am and 5pm.