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Help in Emergencies for Local People (HELP)


HELP is a discretionary scheme offering local welfare assistance including:

  • support for exceptional needs
  • limited payments for emergency funding in a crisis
  • to help people moving out of care.

Any awards that are made are conditional, with you accepting any support from us that we consider you need.

All awards are subject to a means test. This means we will look at your income and expenditure, which as any income that is available to you and may include income we usually ignore when looking at claims for Housing Benefit and/or Council Tax Reduction.

Funding will be made on a one-off basis and will be restricted to one award in any 12 month period. Normally, awards will be restricted to provide help with food vouchers or recycled goods.