Direct payments

A prepayment card is like a debit card and can be used in the same way, however it has a predefined amount of money available on it. This available money on the card is the amount of your Direct Payment award. Your card will be automatically re-loaded you’re your Direct Payment every four weeks.

Can I take my Direct Payment via a Prepayment card account?

Yes. Our preferred method of providing you with your Direct Payment is through a Prepayment card. We will set up an account for you should you choose to receive your Direct Payment via a Prepayment card.

If you receive your direct payment via a prepayment card, more information and frequently asked payments can be found in our Prepayment card guide (PDF, 221KB).