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Early Help and Prevention Service


The Early Help and Prevention Service work to help:

  • children, young people and their families with a range of needs
  • victims and perpetrators of domestic abuse

Our team is made up of a mixture of staff. We have family intervention workers, youth workers, Team Around the Family advisors, independent domestic violence advisors and participation workers.

Often our work requires support from a number of partners. Sometimes it can be for families who no longer need help from children's social care.

How we can help you

We support children, young people and their families when they have a number of issues that are impacting on them. This includes:

  • children, young people and adults affected by domestic abuse;
  • family members with a range of emotional health and wellbeing concerns;
  • young carers;
  • families with housing needs;
  • adults and young adults wanting to return to or engage in work;
  • working with children and young people with challenging behaviour;
  • support with parenting concerns;
  • young people who are not attending school or struggling to access training or education;
  • young people involved in risk taking or anti-social behaviour.

The service focuses on three key areas:

Our Early Help and Prevention Teams work in the following districts:

  • Northwich and Winsford
  • Ellesmere Port and Neston
  • Chester and Rural

Call your district team if you have a concern or want to speak to someone for advice.

  • Northwich and Winsford: 01244 972908
  • Ellesmere Port and Neston: 0151 337 4535
  • Chester and Rural: 01244 977720

Protecting your privacy

All information you provide will be kept safe and secure. It will be shared properly to meet all data protection laws. You can find more information in our privacy notices.

Extra services to support you

We commission a range of extra support services. Families need to meet the Early Help and Prevention Service threshold for these services. You can find out more on our Services commissioned webpage.

Useful information

The Early Help and Prevention Service work closely with the Starting Well Service. They put support together for families to help make positive change. More information can be found on the Starting Well Service website.

The West Cheshire Children's Trust School Readiness booklet can help you prepare your child for school. School readiness can mean different things to different people. The booklet helps parents, carers and practitioners understand how they can help children to be ready for school.

Additional services to help you and your family can be found on the Live Well Cheshire West website. Services are provided by many partners in the local area.

If you, or someone you know is in a relationship that doesn't feel quite right speak to someone about it. You can get help and advice on the Open the Door website.