Gas pipes upgrade programme
What to do if you are having gas works near you
If the works are part of this major upgrade programme and you are going to be one of the properties directly impacted, Cadent will send you information by letter several weeks before the project begins.
In some cases, Cadent may need to switch off your gas supply but if this is needed, you will get advance notice and Cadent will ensure that the gas is turned back on the same day. A qualified engineer will turn your supply off and back on again, and check everything is working safely.
If you need to contact Cadent about gas main upgrade work in your area:
- use the online form at Cadent's website
- email CustomerCareNW@cadentgas.com
- telephone 0800 090 3071
