Paying your rent
MyTenancy+
Please note: if your property was previously managed by ForHousing, it will now be managed by Cheshire West and Chester Council, and you’ll need to re‑register for our new app MyTenancy+.
MyTenancy+ is the fastest way for you to contact us, manage your rent account, track home repairs 24/7, and more. You can access your account via the online portal, or via the app on your phone.
Within the MyTenancy+ app/portal, you will be able to:
- view rent statements
- add people to your tenancy
- manage your rent account
- report and track home repairs
- report issues within your neighbourhood
- make changes to your tenancy, including giving notice
- update the details we hold about you
- give us feedback and suggestions
It’s quick and easy to set up an account. You will need:
- your details including an email address that you currently use
- your tenancy reference number, that can be found on a letter you have received from us
If you want to reset your password, or delete your account, you will need to contact us.
Moving house
If you move house, you will automatically lose access to the information about your house. You can read more about how we use your personal data in our privacy policy.
