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How to make an official complaint


Collecting evidence to support your complaint 

You will need to collect evidence to support your complaint.  You can also send us evidence by using the diary form below or by using our free noise app.

Making a complaint

You can request a formal investigation online.  Complaints will not normally be considered unless both the request for formal investigation form and evidence have been submitted.

Request a formal investigation

How does the Council deal with noise complaints?

We will investigate ongoing or regular noise problems. If the noise is a one-off or limited in duration, for example, a party, we are unlikely to be able to help you.

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