What is a travelcard and what bus services accept the card?

The Cheshire stored value travelcard is a pass which you top up in multiples of £5 to £50 on the bus and then use it to pay for your bus journeys.

Most bus companies offer discounted single and return tickets when paying with the travelcard.

How to apply for a Travelcard

Anyone can apply for a travelcard, free of charge.

  • Telephone: 01244 973353, Monday to Thursday 9am - 5pm and Fridays 9am - 4.30pm

How do you request a refund or transfer a balance?

Please call the Travelcard helpline on 01244 973353 to request a refund form.

How long will it take?

Please allow up to 21 days for your application/request to be processed.

Please note: for security reasons, balances can only be refunded or transferred to the person named on the card, or in the case of a minor to a parent or guardian

Further information

Can't find what you are looking for? More information can be found on our  concessionary travel FAQs page.