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Bowling privacy notice

This privacy notice is designed to help you understand how we use personal information when managing our bowling greens, and specifically the data we need from bowling clubs and club registration forms. We have set out below the services types, the information we may use to deliver the services, who we may share it with, and how long we will keep it.

The services covered within this privacy notice

Environment and communities

Provides management and development of public open space, including bowling greens.

Information we hold about you

We only collect and use the minimum amount of personal information required when delivering a service to you.

Wherever possible we use non-identifiable personal information.

The service may use some or all of your personal information such as; your name, email address and phone number.

Why we need your information and how we use it

We use your information for one or more of the following reasons:

  • enter into, and fulfil an agreement for the purchase of goods and services
  • deliver the service, or handle your query
  • to monitor bowling green usage
  • to maintain and administer the bowling green database
  • to contact you in the event of a problem with your bowling green or pavilion
  • to send out annual billing information
  • to enable us to meet all legal and statutory obligations
  • to notify you of changes e.g. repairs and maintenance
  • to process relevant financial transactions and chase up outstanding payments

Who your information may be shared with

We do not share your information.

The Data Controller

We are the Data Controller for this processing.

What is the legal basis for our use of your personal information

Most of the personal information we process is provided to us directly by you, under the Data Protection Act 2018, the lawful bases we rely on for using your personal information are:

  • we have a contractual obligation with you (UK GDPR Article 6 (b)

Where will we store your information

Your information will be securely stored on our network.

How long will we keep your personal information

We will only use your personal information whilst delivering the service to you and to deal with any questions or complaints that we may receive about this, unless the law requires us to keep it for a longer period. In practice, this means that your information will be kept for as long as you are an active bowling club, plus two years then destroyed.

Your rights

Under data protection law, you have rights including:

  • your right of access - you have the right to ask us for copies of your personal information
  • your right to rectification - you have the right to ask us to rectify information you think is inaccurate. You also have to right to ask us to complete information you think is incomplete 
  • your right to erasure - you have the right to ask us to erase your personal information in certain circumstances
  • your right to restriction of processing - you have the right to ask us to restrict the processing of your information in certain circumstances 
  • your right to data portability - you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

To make a request follow the instructions on our data protection for you page. 

How to complain if you are unhappy about how your data is used

You can complain directly to our Data Protection team online or by post.

  • By post: Data Protection Officer, 4 Civic Way, Ellesmere Port, CH65 0BE
Contact the DPO

You also have the right to complain to the Information Commissioner’s Office using the following details:

  • By post: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Telephone: 0303 123 1113
Information Commissioner's Office (ICO) website

Will my personal information be accessible outside the UK

Should the transfer of personal information outside of the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the personal information.

Your information is stored within the UK