Rural Communities Team Database Privacy Notice
What personal information we hold
We only collect and use the minimum amount of personal information required when delivering a service to you. Wherever possible we use non-identifiable personal information.
The service will use some or all of the personal information about you, this could include your name, address, email address.
How we use your personal information
We use your information to keep you up to date with relevant local council advice, information and news.
Who might we share your personal information with
We do not share your information with anyone.
Where we store your information
Your information will be securely stored on our network.
How long we keep your personal information
We will only use your personal information whilst delivering the service to you and to deal with any questions or complaints that we may receive about this, unless the law requires us to keep it for a longer period. In practice, this means that your information will be kept for seven years then deleted.
If we need to use your information for research or reports, your information will be anonymised and any information taken from notes (hand written or typed) during any consultation sessions will be securely destroyed. The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely.
The Data Controller
We are the Data Controller for this processing.
The legal basis for our use of your personal information
Most of the personal information we process is provided to us directly by you, under the General Data Protection Regulation (GDPR), the lawful bases we rely on for using your personal information are:
- you gave us your consent (GDPR Article 6 (a) - you are able to remove your consent at any time by contacting: rurallocality@cheshirewestandchester.gov.uk
Your rights
Under data protection law, you have rights including:
- your right of access - you have the right to ask us for copies of your personal information
- your right to rectification - you have the right to ask us to rectify information you think is inaccurate, you also have the right to ask us to complete information you think is incomplete
- your right to erasure - you have the right to ask us to erase your personal information in certain circumstances
- your right to restriction of processing - you have the right to ask us to restrict the processing of your information in certain circumstances
- your right to data portability - you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. To make a request, follow the instructions on our Data Protection for you pages.
How to complain if you are unhappy about how your data is used
If you are not happy about the way your personal data is being used, or you require further information about how we process your personal data, you can contact our Data Protection Team:
- Contact the DPO
- By post: Data Protection Officer, 4 Civic Way, Ellesmere Port, CH65 0BE
You also have the right to complain to the Information Commissioner’s Office:
- Information Commissioner's Office (ICO)
- Instant Message: Live Chat
- By post: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Phone: 0303 123 1113
Will my personal information be accessible outside the UK?
Should the transfer of personal information outside of the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the personal information.
Your information is stored within the UK.