Triumph Together (Young People) Privacy Notice

Triumph Together service is designed to support young people in care and care leavers aged 15–24 by connecting them with volunteer mentors and trainers from the local community. The service aims to improve wellbeing and confidence, increase participation in education, employment and training, and help care leavers sustain tenancies and develop independent living skills.

As part of this service, we:

• recruit and train volunteers to act as mentors or trainers
• match volunteers with young people based on interests, goals, and support needs
• facilitate mentoring sessions, training opportunities, and community-based activities
• monitor progress and provide safeguarding oversight throughout participation

The service operates as a pilot within Cheshire West and Chester Council’s statutory responsibilities for supporting children in care and care leavers.

Personal Data

Special Category Data

Sources of Information

We collect most information directly from you when you complete a Triumph Together interest form, and your Personal Adviser or Social Worker will give a brief reference. To ensure we can provide safe and effective support, we may also receive information from:

We only collect information from these sources where it is relevant, necessary, and lawful to deliver the Triumph Together service. Moreover, you will be asked for your views about how and when information is shared and by whom. Any need to share information will be discussed and agreed with you other than any significant safeguarding concern for which a risk to you or others is judged to mean a decision is made not to do so.

What is your personal information used for?

Your information is used to:

• Match volunteers and young people based on interests, goals, and support needs.
• Share relevant information with volunteers and providers to ensure safety and reasonable adjustments.
• Record participation and outcomes to evidence impact and improve services.
• Fulfil legal and statutory duties under social care and safeguarding legislation.
• Respond to queries, feedback, or complaints about the service.

Personal information is only used where it is relevant, necessary, and lawful to support care leavers and volunteers and to deliver the Triumph Together service.

Data Processors

We use data processors to support the delivery of Triumph Together mentoring and training service and to ensure your information is managed securely and efficiently. Data processors act on our instructions and are required to comply with data protection legislation. E.g.:

• Council-approved IT and cloud service providers that host and protect data, including scanned documents and internal records.
• Electronic case management systems such as Liquid Logic and SharePoint, used to securely store personal information, participation records, and safeguarding notes. Access is restricted to authorised staff involved in the project.
• Secure communication platforms (e.g. council email systems) used to share information with volunteers, young people and staff involved in the project.

All data processors are contractually required to handle your information securely and only use it for the purposes specified by Cheshire West and Chester Council.

Data Controller

Cheshire West and Chester Council is the Data Controller for this processing.

The Lawful Basis for Processing

We do not rely on consent as a lawful basis for processing personal or special category data under UK GDPR. Cheshire West and Chester Council processes personal data under:

• UK GDPR Article 6(1)(e) – Public Task:
  Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. This includes fulfilling the Council’s statutory duties to support children in care and care leavers under the Children Act 1989 and related legislation.

We process special category data under:

• UK GDPR Article 9(2)(h) – Health or Social Care:
  Where necessary to provide support and reasonable adjustments for care leavers and volunteers.
• UK GDPR Article 9(2)(g) – Substantial Public Interest, supported by:
  Data Protection Act 2018, Schedule 1, Paragraphs 6 and 18 – Equality of Opportunity and Safeguarding:
  This permits processing of special category data where necessary to safeguard children and vulnerable individuals and to promote equality.

We process criminal data under:

• UK GDPR Article 10 and Data Protection Act 2018, Schedule 1, Paragraph 18 – Safeguarding of Children and Individuals at Risk:
  This allows processing of DBS check results and related information to ensure volunteers are suitable to work with vulnerable young people.

We will inform young people and seek their views before sharing sensitive information (such as health details) with providers. This is good practice and does not constitute GDPR consent. The Council may share data where necessary to protect individuals or fulfil legal obligations.

International Data Transfers

Triumph Together primarily stores and processes personal information within the United Kingdom. We do not anticipate any international transfers of personal data during the pilot phase. In exceptional circumstances, personal data may need to be transferred outside the UK. This could occur if: (i) A care leaver moves abroad and relevant information is shared with a new support organisation to maintain continuity. (ii) An international organisation is involved in providing support and requires limited information to coordinate services. Appropriate safeguards are in place to ensure adequate data protection. We only transfer personal data internationally where it is necessary, proportionate, and lawful. Where the transfer is based on your request, we will seek your written agreement before sharing it.

Retention Period

We will only keep your personal information for as long as necessary to deliver the Triumph Together service and to meet our legal and safeguarding obligations.

• Care leavers’ records:
  Records relating to care leavers are retained until their 75th birthday, or for 15 years from the date of death if the individual dies before the age of 18. This reflects statutory requirements for safeguarding and care planning.

If your information is used for reporting or research purposes, it will be anonymised. Any notes taken during mentoring sessions will be securely stored in council systems and destroyed in line with retention schedules. Anonymised data may be used in reports and held indefinitely for statistical purposes.

Your Rights

The UK GDPR provides you with a several rights to control what personal information is used by us and how it is used by us.

Further guidance about these rights can be accessed from the Information Commissioner’s Office (ICO) website

If you are not happy about the way your personal data is being used, or you require further information about how we process your personal data, you can contact Council’s Data Protection Team:-

• Online: Contact the DPO
• By post: Data Protection Officer, The Portal, Wellington Road, Ellesmere Port, CH65 0BA

You also have the right to complain to the Information Commissioner’s Office using the following details:

• Website: Information Commissioner's Office (ICO)
• Instant Message: Live Chat
• By post: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Telephone: 0303 123 1113