Ordering certificates
Certificate costs
We strongly recommend collecting your certificate in person to minimise the risk of loss through the postal system. Please note that we cannot accept responsibility for items lost in transit. Unfortunately, certificates that are lost in the post cannot be replaced, and a new order will need to be submitted.
The table below shows the costs depending on the type of certificate you require.
Postage type |
Postage or collection |
Fee including the £12.50 certificate |
Rule |
|---|---|---|---|
|
Standard Collection |
Collection | £12.50 | Certificate issued within five working days |
|
Fast tracked collection |
Collection | £38.50 | Certificate issued within one working day |
|
One hour collection |
Collection | £50 | Certificate issued within one working hour (only available for requests received Monday – Friday, 9am – 12pm) |
| Standard | 1st Class | £15 | Certificate issued within five working days, then posted out |
| Standard tracked | Tracked within 24hrs | £20 | Certificate issued with five working days, then posted out |
| Fast tracked | 1st Class | £41 | Certificate issued within one working day, then posted out |
| Fast tracked, tracked postage | Tracked within 24hrs | £46 | Certificate issued within one working day, then posted out |
Collection of certificates is only available from Chester Register Office, Merchants House, Crook Street, Chester, CH1 2BE.
Please note: working days are Monday to Friday (excluding Bank Holidays). For certificates ordered after 12pm on Friday, Monday will be the next working day.
