Whistleblowing is a procedure which enables anyone, whether an employee or not, to express any concerns they have about illegal or illegitimate practices involving the council.

You can raise your concerns without fear of victimisation, discrimination or disadvantage.

Whistleblowing policy (PDF, 169KB)

Raising a concern

You can raise your concern in several ways:

Report whistleblowing concerns via the online form
Report any kind of non-benefit fraud via the online referral form
Raising a concern by email – whistleblowing@cheshirewestandchester.gov.uk
Raising a concern by telephone – Whistleblowing hotline: 01244 973223
Raising a concern in writing – please ensure you mark the envelope 'personal, private and confidential'. If the concern is of a serious nature, you may wish to hand deliver the envelope to the relevant person.

Please give as much information as possible:

Background information
Explain why you are concerned and what you are concerned about
The names of the employee / Members involved and their place of work (if applicable)
The dates / periods of time relating to the matter
The names and positions held of any other employees / Members who may support your concern

How will my whistleblowing complaint be dealt with

All complaints are confidential and will be treated sensitively. We will channel complaints to the most appropriate officer and will keep you informed of who is dealing with the complaint and how.

You will not be given any copies of investigative reports or audits, but we may advise you informally of the conclusions of the investigation.

Not all complaints will warrant a full investigation as it may be that the matter can be resolved informally because the information has been misinterpreted.

Complaints and feedback

Submit a comment or compliment

Make a complaint

Requesting access to data

Adult social care complaints

Children's social care complaints

Customer feedback

Frequently asked questions