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Telephone numbers for accessing Council services

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Hard of Hearing SymbolTextphone users can request a   British sign language support interpreter.

Our advisors are available to take your calls for the services listed below from 8am until 7pm, Monday to Friday (excluding Bank Holidays and Christmas). 

Service Phone number

Cheshire West Community Access Team

 

0300 123 7034

Benefits 
(including Housing Benefit and Council Tax Reduction)  

Request a call back

0300 123 7021

Blue badges

Request a call back

0300 123 7040

Building control

Request a call back 0300 123 7027 

Business rates

  0300 123 7023

Childrens Services

 

0300 123 8123

Cemeteries and crematoria

  01244 972428

Community wardens

  101

Concessionary travel

Request a call back 0300 123 7025

Council and democracy

  0300 123 7028

Council tax

Request a call back 0300 123 7022 

Environmental health 
(including pest control)

Request a call back 0300 123 7038

Fraud hotline

  0300 123 7030 

HELP 
(Local welfare assistance)

  0300 123 7065 

Highways

Request a call back 0300 123 7036 

Housing solutions 
(advice line)

  0300 123 2442 

Parish council hotline

  0300 123 7049

Parking

Request a call back 0300 123 7024 

Payments

  0300 123 7029 

Pest control

Request a call back 0300 123 7038

Planning

Request a call back 0300 123 7027 

Press and media enquiries

  01244 972216

Registration of births,
marriages and deaths

Request a call back 0300 123 7037 

Schools and free
school meals

Request a call back 0300 123 7039

Streetcare 

Request a call back 0300 123 7026 

Waste collection

Request a call back 0300 123 7026 

Waste permits

Request a call back 0300 123 7042 

General enquiries

Request a call back 0300 123 8123 

 

Calls to 0300 numbers are charged at local rates whether from landlines or mobile phones. They are included as part of any inclusive minutes or discounts.

Out of hours calls

For information about how we handle out of hours calls please view the out of hours calls page on this website.

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